RCPL OS · Module Reference
Ten core modules covering the complete FMCG distribution lifecycle — from distributor onboarding to AI-powered demand sensing.
M1 · Distributor · Retailer · CSO
End-to-end digital onboarding for all stakeholders in the RCPL distribution network. SAP-integrated, KYC-verified, and beat-mapped from day one.
Distributor Onboarding
Self-service portal for DB registration with SAP sync, territory mapping, and credit limit setup
Retailer Onboarding
CSO-assisted retailer registration with GPS tagging, beat assignment, and tier classification
CSO/DSR Onboarding
Field force registration with role assignment, beat allocation, and app provisioning
KYC & Compliance
Document upload, Aadhaar/PAN verification, and compliance approval workflow
Approval Workflow
Multi-level approval (ASM → RSM → National) with SLA tracking and escalation
Onboarding TAT
< 48 hours
Current: ~52h avg
Approval Rate
> 70%
Current: 67% (improving)
SAP Sync Success
> 99.9%
Current: 99.7%
KYC Completion
> 95%
Current: 93%
Open Working Module
Launch the live Onboarding module with full workflow — Excel upload, data entry, approvals, and more.